Hi Carlo,
We planned a trip to Italy for the summer of 2020. Due to the pandemic it was moved to the summer 2021 and again moved to the summer 2022.
Carlo worked with me for over 2 years to make our trip perfect. The original family was 16 and during out rescheduling 2 more babies were born and we were a family of 18. This caused changes to room sizes, cribs being added and roll away beds to be added. It was not a problem for Carlo to work tirelessly to make all the new changes to the rooms, guides, hotels and even the start and stop date changes for cities. Carlo purchased on my behalf car seats and booster seats so we could travel without them.
Carlo is extremely focused on details and very patient when last minute changes were requested. There was not an item I requested to be added or deleted that he did not fulfill.

Carlo delivered customer service excellence with all our tours, travel arrangements between cities and dining when needed.
This is my 3rd time working with Carlo and he is a pleasure to work with and I look forward to the next trip planning with him..

DENISE BURAN

Italy Private Tour – June 2022